REFUND POLICY
Refund Policy
Last Updated: 2025
Thank you for choosing True Blue Digi LLC (“Company,” “we,” “us,” or “our”).
We are committed to providing high-quality digital products, templates, trainings, and educational resources for digital entrepreneurs.
Because of the nature of digital content and instant access delivery, all sales made through True Blue Digi are final. Please read this Refund Policy carefully before completing any purchase.
1. All Sales Are Final
All digital products, including but not limited to:
eBooks
templates
digital downloads
guides
scripts
prompts
toolkits
bundles
trainings
memberships
subscriptions
AI-assisted materials
are considered non-returnable and non-refundable once your order is processed.
By completing a purchase, you acknowledge that:
You gain immediate access to protected digital content.
You cannot return digital files once delivered.
You agree to this Refund Policy at checkout.
There are no exceptions for:
changing your mind
lack of understanding of the product
deciding not to use the product
expecting different results
perceived value differences
inability to implement the strategies
financial circumstances
2. Duplicate Charges or Billing Errors
We may issue a correction only in cases of:
accidental duplicate charges
technical processing errors
payment gateway failures (Stripe/PayPal)
being charged for a subscription after cancellation (with proof)
To submit a billing error request, email:
with:
your full name
invoice number
payment method
screenshots of the issue
We reserve the right to determine whether an error qualifies for correction.
3. Subscription Renewals (If Applicable)
If you subscribe to any monthly or yearly membership:
Subscriptions auto-renew until cancelled.
Past charges are non-refundable, including renewals.
You are responsible for cancelling before the renewal date.
We do not issue pro-rated refunds for partial subscription periods.
4. Chargebacks & Payment Disputes
Filing a false or invalid chargeback:
violates this policy
constitutes fraud
may result in permanent account termination
may lead to the revocation of product licenses
may be submitted to Stripe/PayPal with full documentation disputing the claim
We respond to all chargebacks with:
order history
IP logs
download/access logs
Terms acceptance records
your Refund Policy agreement captured at checkout
Chargeback abuse may result in legal action.
5. Product Access Issues
If you experience a technical issue that prevents access to your purchase:
We will assist you with downloading your files
We will re-send your access links
We will help you resolve login/access errors
Technical support is not considered a reason for a refund.
6. No Guarantees or Promises
Purchasing digital products from True Blue Digi does not guarantee:
income
business results
improved performance
skill acquisition
any particular outcome
Your results depend on effort, market conditions, and variables outside our control.
Because outcomes vary, refunds cannot be given based on expectations.
7. Pre-Order and Early Access Items
All pre-orders, early access, beta releases, or upcoming product reservations are:
non-refundable
delivered upon completion
eligible for updates as outlined in product details
8. Digital File Replacement
If a file becomes corrupted or inaccessible:
We will provide a replacement download
At no cost
As long as the product is still available in our library
This does not qualify for a refund.
9. Agreement to Refund Policy
By purchasing from True Blue Digi, you agree that:
You have read and understood this Refund Policy
All sales are final
Refunds are not offered under any circumstance except verified billing errors
You will not initiate a chargeback for non-refund-eligible reasons
These terms apply regardless of device, method of purchase, or location.
10. Contact Information
For billing matters or technical assistance:
True Blue Digi LLC
Email: support@truebluedigi.com